Our Policies are as follows -
- Payment can be made via PayPal, Credit or Debit Card.
- All orders are shipped via ground delivery. If you want something shipped faster, please contact us beforehand and we will provide a shipping quote.
- For in-stock items, standard shipping time is usually 4-6 business days.
- Customer email addresses are used solely for shipment updates and future marketing of Petit & Olson only.
- We do ship overseas, customer will be responsible for shipping cost.
- If you receive an item that is damaged during shipping, contact us immediately. If possible, we will replace the item. If a replacement of the broken/damaged item is unavailable, a full refund will be issued.
- Full refunds are given up to 7 days from receipt. Store Credit is given up to 14 days, and items have to be in new condition with tags on.
- All Sale items are Final Sale
- Sales tax of 9.0% is added to all shipped orders.
- All orders and credit card information is processed with the most stringent level of encryption and certification.
If you have any questions about our policies, please don't hesitate to contact us.
Petit & Olson